Discovery Calls

Take the first step toward support that fits your needs. Our Discovery Calls are free and designed to help you find the right path and practitioner. You’ll connect directly with one of our experienced therapists based on your needs: Ashley Latendress, MACP Offers Critical Incident Virtual Care using EMDR and structured trauma intervention to support stabilization and healing following hi... Read More

Take the first step toward support that fits your needs. Our Discovery Calls are free and designed to help you find the right path and practitioner.

You’ll connect directly with one of our experienced therapists based on your needs:

Ashley Latendress, MACP
Offers Critical Incident Virtual Care using EMDR and structured trauma intervention to support stabilization and healing following high-impact events.

Shaylee Spencer, MSW
Offers Integrated Virtual Therapy using EMDR, CBT, and Dialectical therapies. Provides tailored mental health support with a peer-informed, whole-person approach.

Jillian Williamson, BSN
Offers Integrated Virtual Therapy using CBT and Dialectical therapies. Delivers compassionate care with peer-informed strategies for managing chronic stress and mental health challenges.

Our goal is to match you with the therapist and program that best supports your journey—whether you're recovering from a critical incident, facing ongoing stress, or building wellness from a strong baseline.


Critical Incident Virtual Care

Using The EMDR Protocol for Recent Critical Incidents (EMDR-PREC) and other proven therapies, our Critical Incident Virtual Care provides Public Safety Personnel and Military Members with structured, effective support following critical incidents. To ensure a proper fit for this therapeutic modality, a free consultation is provided prior to treatment and sessions are customized to each individu... Read More

Using The EMDR Protocol for Recent Critical Incidents (EMDR-PREC) and other proven therapies, our Critical Incident Virtual Care provides Public Safety Personnel and Military Members with structured, effective support following critical incidents. To ensure a proper fit for this therapeutic modality, a free consultation is provided prior to treatment and sessions are customized to each individual’s needs and recovery timeline.


Integrated Virtual Therapy

The Haven’s Integrated Virtual Therapy offers accessible, therapist-led care for Public Safety Personnel, Military Members, and their Families navigating chronic stress, anxiety, or seeking to maintain mental wellness. Whether you’re transitioning from critical incident care or looking for consistent support, our virtual sessions meet you where you are—with options rooted in Dialectical Behavio... Read More

The Haven’s Integrated Virtual Therapy offers accessible, therapist-led care for Public Safety Personnel, Military Members, and their Families navigating chronic stress, anxiety, or seeking to maintain mental wellness. Whether you’re transitioning from critical incident care or looking for consistent support, our virtual sessions meet you where you are—with options rooted in Dialectical Behaviour Therapy(DBT), Cognitive Behavioural Therapy(CBT), Eye Movement Desensitization and Reprocessing (EMDR), and more.

Clients can access care through one of our two dedicated therapists. Sessions are offered virtually and scheduled based on client needs and therapist availability.

Ashley is a Registered Psychotherapist (RP) in good standing with the College of Registered Psychotherapists of Ontario (CRPO). She holds a Master of Arts in Counselling Psychology from Yorkville University, a Bachelor of Science in Psychology from Trent University, and a postgraduate specialization in Addictions and Mental Health from Durham College. Ashley specializes in trauma therapy, working with individuals experiencing post-traumatic stress injury/disorder (PTSI/D) and distressing symptoms resulting from traumatic events. Her primary approach is Eye Movement Desensitization and Reprocessing (EMDR), with a particular focus on EMDR-PRECI, a structured protocol designed to help clients safely and effectively process recent trauma. This method enables the brain to reprocess distressing memories in a way that reduces emotional intensity, restores a sense of safety, and prevents long-term disruptions caused by unresolved trauma. By using bilateral stimulation, EMDR-PRECI allows the nervous system to integrate overwhelming experiences, helping individuals move from a state of distress to one of stability and resilience.

Her clinical experience includes private practice, crisis intervention, and residential support. She has worked as a Residential Counsellor in a high-support transitional housing program and volunteered with Distress Centre Durham, serving as both a Crisis Line Responder and mentor. Ashley has pursued extensive additional training in trauma-informed care, behavior change models, and suicide prevention.

Ashley believes that trauma does not have to define a person’s future. Her approach is rooted in the understanding that healing is not about erasing the past but about reclaiming control over how it impacts the present. Through EMDR-PRECI, she helps individuals efficiently process and release distressing memories, empowering them to move forward with greater emotional ease.

Ashley is a Registered Psychotherapist (RP) in good standing with the College of Registered Psych... Read More

Shaylee retired as a first responder to pursue a career as a clinical social worker and researcher. Her concentration of clinical engagement and research has been focused on first responders, the issues they experience in relation to their job requirements, and their families. 

Shaylee has been in the field for 16 years in a variety of capacities. She is trained in multiple modalities including (but not limited to) CBT, DBT, CPT, EMDR, and brain spotting. Once an assessment is completed, Shaylee with create a case plan that will assist you in moving towards your goals.

Shaylee retired as a first responder to pursue a career as a clinical social worker and researche... Read More

I am a Registered Nurse with over 20 years of experience. I consistently provide expert knowledge and compassion as a strong patient advocate fueled by a desire to help clients navigate through life’s challenges.

Why choose Cognitive Behavioral Therapy (CBT)? I stand by CBT because it has worked for me! Going through my own personal struggles with infertility and chronic pain have been the driving forces behind my passion to provide exceptional Cognitive Behavioral Therapy (CBT). I believe it can help you too. CBT is used to treat a wide range of mental health conditions including depression, anxiety disorders, obsessive-compulsive disorder (OCD), post-traumatic stress disorder (PTSD), eating disorders, bipolar disorder, phobias, substance abuse issues, and insomnia.

My clinical experience as a Nurse Case Manager has provided me with a multitude of experiences with patient populations from all walks of life. This has equipped me with the skills and knowledge to provide culturally sensitive client-centric care. Equipped with these experiences, skills, and education; I hope to be able to work with you in a therapeutic and collaborative capacity. My goal is to encourage self-reflection and identification of negative behaviors that impact your ability to be the best version of yourself. I am motivated to help you be your biggest advocate.

I am excited to connect with you and am available for a consultation at your convenience.

I am a Registered Nurse with over 20 years of experience. I consistently provide expert knowledge... Read More

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